Shipping Policy
Order Processing
All orders are processed and dispatched within 1–2 business days after payment confirmation. Orders are not processed on weekends or public holidays.
Delivery Times
Once dispatched, international orders typically arrive within 7–12 business days, depending on your location and local customs processing. Please note that delivery times are estimates and not guaranteed, as they can be affected by factors outside our control (customs clearance, local carrier delays, weather, etc.).
Order Tracking
Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your package's journey to your door.
Shipping Destinations
We currently ship to worldwide. If your country isn't listed at checkout, please contact us to check availability.
Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the customer and are not included in the item price or shipping cost. We recommend checking with your local customs office for more information before ordering.
Delayed or Missing Orders
If your order hasn't arrived within the estimated delivery window, please contact us at [support email] and we'll help track it down. In rare cases of lost packages, we'll work with you to arrange a resolution.
Incorrect Address
Please double-check your shipping address at checkout. We are not responsible for orders delayed or undelivered due to incorrect or incomplete address information provided by the customer.